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Enrollment Services CenterSCU One Stop


Welcome Parents!

We are excited to have you and your student with us, and welcome you to the Santa Clara University community!

We recognize the enormous role you have played in readying your son or daughter for college. We hope you find the resources on the page helpful. This Frequently Asked Questions (FAQ) section for parents and family, answers some of the most commonly asked questions the One Stop staff receives.


Bursar FAQs

Undergraduate Students:

Fall: August 21st

Winter: December 21st

Spring: March 21st

 Summer: May 21st


Graduate Students:

Fall: August 21st

Winter: December 21st

Spring: March 21st

 Summer: May 21st


Law Students:

Fall: July 21st

Spring: December 21st

 Summer: May 21st


JST Students:

Fall: August 21st

Winter Intersession: December 21st

Spring: January 21st

Summer: May 21st


Billing is processed electronically by the 1st of each month and will include:

  • Charges: tuition, housing, orientation fees, Access card charges(if applicable) and other misc. fees
  • Credits: deposits, payments, anticipated and disbursed SCU aid, Federal & private loans and reported external scholarships.

An e-bill notification will be sent to your Authorized User account. If you are not an Authorized User, please ask your student to make you an Authorized User through their SCU Pay Site. 

The dates are the same each year:


August 1st - Bill comes out with anticipated aid to show true balance due

August 21st - Tuition Payment Deadline


December 1st - Bill comes out with anticipated aid to show true balance due

December 21st - Tuition Payment Deadline


March 1st - Bill comes out with anticipated aid to show true balance due

March 21st - Tuition Payment Deadline

**Important Reminder: You receive a bill each month. Although the payment deadlines per term are set, students may accrue miscellaneous fees from other departments (or when adding money to your Access card) that may show up on a billing statement for a non-payment deadline month. Please make it a habit to check your billing statements on your Authorized User account every month.**

Please mail checks to the following address: 

SCU Payment Processing
PO.Box 550
Santa Clara, CA 95052-0550


If you would like to mail checks overnight, please use this address:

Santa Clara University
Attn: Bursar Office
500 El Camino Real
Santa Clara, CA 95053


Make sure to include the student's name and Student ID # on the checks!


You may pay with checks, cashier checks, cash, online through your Authorized User account with e-checks.
For international payments, parents may use Flywire to wire money to Santa Clara University directly.

SCU offers an in-term payment plan option for an additional fee of $40 for each term you enroll in the payment plan.

Please note: that you must re-enroll online for each term for this in-term payment plan option. 
You can learn more about the payment plan option here.

We do not accept credit or debit card payments.

Please make tuition checks payable to Santa Clara University. Be sure to include your student's name and their SCU student ID number on the memo line on the check.




A late payment hold will be applied your student's account, which would restrict the student from adjusting their class schedule.  Please note that if you miss a payment deadline, a $100 non-refundable late payment fee will also be placed on their account.

For delinquent holds to be removed, the overdue bill must be paid. Depending on the form of payment, according to the following timeline:

  • For cash, cashier's check, or international wire transfers, the hold will be released within 24 business hours. We do not currently accept domestic wire transfers.
  • Online payments will take 7 calendar days.
  • Personal check payments will take 14 calendar days.

Some payment holds cannot be paid online, depending on the hold. Please call for more information.

For poor payment histories, some account holds will remain for multiple terms, depending on the payment history.

In compliance with FERPA, The Federal Family Education Rights and Privacy Act of 1974 as amended, Santa Clara University (SCU) is prohibited from providing a student's financial and non-directory academic information to any third party including parents, spouse, guardian, etc., without the student's authorization.  This information includes various student financial or academic information, but is not limited to: all student billing items, awarded financial aid, housing, enrollment status etc. More information on FERPA can be found at

Only the student can sign up parents and other individuals as Authorized Users.

 Here are the steps they need to take to set you up:

  1. STUDENTS -Log onto your eCampus and click on "Financial Account" Tile
  2. Click on the SCU Pay Site link on the left side menu (Please use Chrome or Firefox; and that your pop-ups are disabled to avoid a blank screen!)
  3. Once you are on the SCU Pay Site, you need to locate the “Authorized User” section in the bottom left hand corner.
  4. Next, click on “EDIT” and then add the Authorized User information (Please note that if you have another child at SCU, the Authorized Username must be different per student)
  5. The Authorized User will then receive an email with their username and temporary password after they are signed up from


Authorized Users are encouraged to write down their username and password for future reference.


Authorized Users receive billing notification emails and can view/pay the bills. FERPA (Federal Educaton Rights and Prvacy Act of 1974) allows designated persons to receive detailed information about your student's account.

Please contact your 529 Plan and send them your student's billing statement. Have the 529 Plan company make checks payable to Santa Clara University and have them mail the checks to:

SCU Payment Processing

PO Box 550

Santa Clara, CA 95052-0550

Make sure that the checks include the student's name and their student ID number as well.

If your 529 asks for Santa Clara University's tax ID number, please provide them with the following #:


If you have any other questions, please call us at +1.408.551.1000

Santa Clara will be utilizing Tab Service company (TABS) for the processing of your 2019 1098-T form. 

Login at:

Site ID:            11477

User Name:     SCU 11 digit ID (example: 00001111111) 
                        This number is on your monthly billing statements.

Password:       Last 4 of your student's SSN; you will be prompted to change your password after your initial login for security purposes.

For security purposes, you will be prompted to change your password after your initial login. When it asks you to change your password, the current password is the last 4 digits of the student's SSN!
If you forgot your password, please click on "Forgot Password". It will send an email to your student's SCU Email.


Toll Free Help Hotline: 888-220-2540.  Below is your login screen:


 If we do not have a student's SSN on file, please submit a W-9S form to the One Stop Office so that a 1098-T form can be created. 

Non-Resident Alien/International students with a valid SSN/ITIN, may obtain a 1098-T form by completing the W-9S form. This for, can be completed at the SCU One Stop office in order for a 1098-T Form to be created.

Use the IRS Interactive Tax Assistant tool on to see if you can claim the credit.

Please visit the Bursar Office webpage for detailed information about the 1098-T.

Santa Clara personnel are not licensed tax advisors and cannot provide you with assistance in this regard. If you have questions about your tax filing, or your eligibility for the tax credit, please consult your tax advisor.

Santa Clara University requires all degree seeking students enrolled at least half -time in their school or college to have health insurance (excluding certificate and online programs).  ALL F-1 visa students, regardless of number of units, are required to have insurance.

This requirement helps to protect against unexpected high medical cost and provides access to quality health care. In order to waive out of the health insurance, students must complete the health insurance waiver before the deadline to waive, which is provided on the Cowell Health Center webpage. Click here for more information about health insurance and about the waiver.


In order to waive out of the health insurance please have your student follow these steps:

1) Go to

2) Click on the "Click here" button of the insurance page which will then take your student to Gallagher's website 
3) On the left hand side of the page, the student should click "Student Waive/Enroll"
4) Next it will take them to a login page
                - The username is your student's SCU email address
               and the temporary password is their 11 digit ID number with NO SPACES. 
                  For example: (username:, PW: 00001234567) 

5) The student will then get an email from Gallagher (if this is your first time waiving, it will send a password reset email directly to the student's SCU email. If a current student forgot their Gallagher Login credentials, they must click "Forgot Password" and a temporary password will be sent to their SCU email)

6) After logging in the student should click on the "I want to WAIVE" red button, which will then take them to the Health Insurance waiver application.

7) After completing the application, the student receives a waiver confirmation email to their SCU email account with a reference number.
8) After getting approved, it may take 3-5 business days for the insurance charge to be reversed from your student's account.

**Note for F1 visa students: They must follow the extra steps available on

Please call the One Stop at: +1.408.551.1000


Click here for more info!

Financial Aid FAQs

The Free Application for Federal Student Aid (FAFSA) is the application used to determine eligibility for federal and state student grants, federal work study and federal loans. The U.S. Department of Education accepts applications beginning January 1 of each year for the upcoming academic year. Go to


Santa Clara University's Federal School Code is 001326.


The Master Promissory Note (MPN) is a legal document which the borrower signs as a promise to repay your loan(s) and any accrued interest and fees to the U.S. Department of Education. It also explains the terms and conditions of your loan(s). Unless your child's school does not allow more than one loan to be made under the same MPN, you can borrow additional Direct Loans on a single MPN for up to 10 years.

Parents must complete a MPN for the PLUS Loan!!

The Federal Direct PLUS Loan Master Promissory Note (MPN) must be signed by the parent borrower prior to the school certification and prior to the disbursement of any loan funds to the student's account. The completion of the MPN is generally signed at the time the application is submitted and can be signed electronically during the application process.

If the borrower applies for the loan each year, then the borrower only has to complete the MPN once – the first year these funds are borrowed for you. The borrower, however, must re-apply for a new loan every year.


 If you accept a Ford Federal Direct Loan, federal and institutional regulations require you to complete an entrance counseling tutorial, where you will learn important information about repayment, deferment, forbearance and cancellation. Students meet this requirement by completing the online the entrance counseling tutorial at

If you have not previously received a Direct Loan, the Federal Government requires you to complete entrance counseling to ensure that you understand the responsibilities and obligations you are assuming.


Yes. The FAFSA must be completed to obtain a Federal Direct PLUS Loan, even if the family only wishes to obtain this loan. In addition, it is the custodial parent that is required to file the FAFSA with the student – regardless of which parent (custodial, non-custodial or step) wishes to obtain the Federal Direct PLUS Loan.

Santa Clara University Financial Aid Office does not mail Federal Direct PLUS Loan application materials. Parent(s) need to apply online at

To accept the Federal Direct PLUS Loan, you must log onto and fill out the Federal Direct PLUS Loan application, along with the Master Promissory Note.

Students will receive an email notification. Once they receive this notification,  the student can log onto eCampus to accept or decline the offered aid.

Anticipated does not disburse into your account until 10 days before the start of classes. This will be the case for every upcoming term. If you look at your bill through CashNet, you would only have to pay the amount that will not be covered by your anticipated aid.

You can access your CashNet homepage by following these steps:

  • Log onto your eCampus and on the left side menu under Bursar Office, click on "View Bill/Make Payment" (Please use Chrome or Firefox and that your pop up blocker is disabled so that you get to your CashNet screen correctly or it will appear as a blank screen!)

Here you will be able to see your monthly billing statements in the Bill section (that would show the total charges minus the anticipated aid to show you the true balance due by payment deadline months for each term).  

You can also look at the “Your Account” section of CashNet for a breakdown of fees and aid. This is real-time account data so it may differ from an actual billing statement!!

Anticipated aid will always comes up on the billing statement on the first of the month that the Tuition payment is due.

Aid must be accepted to up in order for it show up as anticipated aid.

Please call the One Stop at: +1.408.551.1000


Click here for more info!

Registrar FAQs

Please call the One Stop at: +1.408.551.1000


Click here for more info!

Need to make a payment?

Click on the Parents (Authorized Users) and Students (eCampus) to make a payment!

Authorized User/Parent Login

Need to make an International Payment?

International payments can be made through Flywire! Please click on the button below to make a payment.




Santa Clara University
Enrollment Services Center

500 El Camino Real
Santa Clara, CA 95053-0609 USA

 HRS: 8:30AM PST - 5:00PM PST

Tel: +1.408.551.1000
Fax: +1.408.551.3069


eCampus Login